Tuesday, April 15, 2008

Textbooks

From the suggestion box:

Is there a reason that there is not a copy of the pescribed textbook for each subject offered at JCU in the reserve section of the library. Many students find the cost of textbooks probibitive and access to the two day borrowing is hit and miss if the book is needed for weekly readings. If this is not an issue that the library can address can it be put to student welfare depatrments such as student equity to address. Thankyou

Library Response:

The Library receives a booklist from the Bookshop at the beginning of the year listing all the prescribed and recommended texts which are then purchased. These are placed on a 2 day loan to allow high turnaround of these texts. Multiple copies are purchased depending on the class numbers and the campus where it is taught. If there is not a copy of a particular prescribed text can you please let the Library so it can be ordered.


Scanning

From the suggestion box:

Hello, I appreciate all the services at the JCU Library. I have used the scanner on the 1st floor of the library multiple times last year, in both semesters, and multiple times this year already, for presentation and essay preparation. The scanner machinary and system is incredibly slow, especially compared to the state of the art systems and computers that JCU offers on the same floor of the Library and at the same campus. I suggest the requistion of new scanner in keeping with the quality standards that JCU provide.

Library Response:

Thank you for this suggestion. We are currently updating the computer attached to the scanner as this may resolve the problem. If not, then we will also upgrade the scanner.

Friday, April 4, 2008

Recycled Paper

From the suggestion box:

hi, thanks for the friendly service, wondering if it is possible to have more printers and photocopiers with recycled paper in the library? I understand that it may be more expensive, however I would like to know how this could be achieved, Kind Regards

Library Response:

Thanks for your suggestion. You may be aware that the Cairns Library currently has one photocopier, on the top floor, using recycled paper. Thus students do have the option of choosing to photocopy on recycled paper. Unfortunately at this point in time recycled paper is more expensive than other paper for us to purchase. So it has not been possible to introduce recycled paper across all printers and copiers without increasing the cost to students; we try to keep the cost of printing and copying as low as possible. However we do have sympathy for environmental issues and regularly review our supply of consumables such as paper, so it is possible the situation could change in the future.